CAREERS AT MCM SALES & SERVICE

About MCM Sales & Service:

As a proud locally owned business, we go beyond simply supplying equipment and motorcycles—we build lasting relationships with our customers by providing expert advice, service, and support. We stock a wide range of trusted, industry-leading brands, including STIHL, John Deere, Royal Enfield, Suzuki, Masport, Walker, and more.

Our commitment extends beyond sales; we’re a trusted partner, dedicated to helping our customers succeed. With an unwavering focus on customer satisfaction, we are always looking for passionate, like-minded individuals to join our team. We invest in our people, support their growth, and empower them to reach their full potential.

If you’re looking for a career where you can make a real impact, we’d love to hear from you!

About the Role:

MCM Sales & Service, Warrnambool is searching for its new Manager.

This opportunity will see you manage our team across our 3 departments – Parts, Sales & Service.

You will be a highly motivated customer service-orientated business leader who is passionate about identifying opportunities for growth and development in our team.

 This Position is Responsible For:

• Efficiently managing & directing all aspects of the branch to ensure maximum efficiency & profitability.
• Leadership and Team Development.
• Lead the team & financial performance.
• Motivate employees & set appropriate individual & team performance goals.
• Conduct performance appraisals.
• Foster a positive work environment.

 Departmental Objectives, Strategy & Financial Management

• Develop budgets and strategies in alignment with the organisation’s financial and operational objectives.
• Uphold & guide margins in accordance with approved Key Performance Indicators (KPIs).
• Review financial reports.

Relationship Development

• Ensuring customer satisfaction. Work with all departments to know the customer’s current and future expectations.

  You will bring the following skills and experience to the role:

• Established experience (2+ years) in a leadership retail/ service role, with full profit and loss responsibility in a similar role.
• A highly motivated, enthusiastic and positive leadership style.
• Knowledge of Outdoor Power Equipment and/or Motorcycle Dealership business operations is advantageous.
• High emotional intelligence, the ability to work well in a diverse, fast-growing business.

• A passion for building a high-performing team and delivering great results.

If you have a passion for everything outdoors, enjoy delivering top-tier customer service, and thrive in a leadership role, this could be the perfect opportunity for you!

Please send resumes through too [email protected] or contact for a copy of the Position Description.